At Africa Digital , we prioritise your satisfaction with our services. If for any reason you find yourself wanting to claim a refund after making a payment, we’ve streamlined the process to ensure a smooth experience for you.
Refund Procedure:
Request Period: Once we receive the payment from our client, a refund can be requested within a maximum of two days.
Request Process: To initiate a refund, please reach out to our customer support team via +32470482058 Kindly provide your transaction details and the reason for the refund request.
Verification: Our team will promptly review your request to ensure it meets our refund policy criteria.
Refund Issuance: Upon approval, refunds will be processed using the original method of payment. Please note that it might take a few business days for the refunded amount to reflect in your account.